Shipping & Returns
SHIPMENT
We deliver worldwide.
For delivery within Switzerland and the Principality of Liechtenstein, your shipping cost is CHF 7.00 (Economy) or CHF 9.00 (Priority). There are no shipping costs for pure voucher orders or an order with a goods value of more than CHF 100.00.
We deliver worldwide.
We are not liable for the loss of deliveries without insurance. Please be aware that there will be additional custom charges for shipping abroad.
For international deliveries, we charge the following shipment costs:
Zone 1: Germany, Austria, France, Italy, UK etc.
- Economy (up to 5kg): depending on weight CHF 9.00 - 42.00. Options including track & track/insurance
- Priority (up to 5 kg): CHF 48.00
- Free shipping for purchases above CHF 350
Zone 2: Sweden, Portugal, Spain etc.
- Economy (up to 5kg): depending on weight CHF 15.00 - 47.00. Options including track & trace/insurance
- Priority (up to 5 kg): CHF 54.00
- Free shipping for purchases above CHF 500
Zone 3: Greece, Iceland, Croatia etc.
- Economy (up to 5kg): depending on weight CHF 35.00 - 53.00
- Priority (up to 5kg): CHF 35.00 - 64.00
- Free shipping for purchases above CHF 500
Zone 4: Canada, United States
- Economy (up to 5 kg): CHF 53.00
- Priority (up to 5 kg): CHF 64.00
- Free shipping for purchases above CHF 500
Zone 5: Japan, Singapore, South Korea, Australia, China, Brazil etc.
- Economy (up to 5kg): depending on weight CHF 17.00 - 42.00
- Priority (up to 5 kg): CHF 88.00
- Free shipping for purchases above CHF 500
Zone 6: Rest of the World
- Economy (up to 5 kg): CHF 77.00
- Priority (up to 5 kg): CHF 108.00
- Free Shipping for purchases above CHF 500
We are not liable for the loss of deliveries without insurance. Please be aware that there will be additional custom charges for shipping abroad.
SELF PICKUP
It is possible to pick up the order from the following day.
Collection is possible from Monday to Friday between 8:00 a.m. and 12:00 p.m. and 1:00 p.m. and 4:30 p.m. Please bring the order confirmation with you as proof.
RETURNS
Within 14 days of receipt of the items, they can be returned with a description of the reason for the return. The return of the goods is at the responsibility and expense of the buyer.
Only items that are absolutely undamaged and in perfect, unworn condition will be accepted. Items must be returned in their original packaging, unsealed and undamaged. If this is not the case, we reserve the right to assert claims for compensation.
Returns should be addressed to: